Refund, Cancellation & Exchange Policy

Refund & Cancellation Policy 

(Retail Perfumes, Hand Sanitizers, Diffuser and Room Sprays)

We take pride in offering high-quality fragrance and lifestyle products. Due to the personal and hygienic nature of our items, please review our policy carefully before placing an order.


🛍️ In-Studio & Pop-Up Purchases

All purchases made at our studio or pop-up booths are final sale and are non-refundable and non-exchangeable.

This applies to:

  • Perfumes

  • Room Sprays

  • Diffusers

  • Hand Sanitizers

  • Other fragrance or personal care products

Due to hygiene and safety reasons, we are unable to accept returns or exchanges for these items once they have been sold.


📦 Online Orders

We do not accept returns or exchanges for online purchases unless:

  • The item arrived damaged

  • You received the wrong item

  • The product is defective

If you encounter any of the above, please reach out within 7 days of delivery.

📧 Contact us at: nowlaterstudio@gmail.com
Include the following in your email:

  • Your order number

  • A brief description of the issue

  • Photos of the item and packaging

Once we review your case, we’ll be happy to assist with a replacement or store credit, subject to availability.


🚫 Important Notes

  • We do not accept returns or exchanges based on scent preference or change of mind.

  • To be eligible for any resolution, items must be unused and in original packaging.

  • We reserve the right to decline any request that does not meet our policy guidelines.


Thank you for your understanding and support of our brand. If you have any questions, feel free to reach out to us anytime.

 

(Perfume Workshop)

We understand that life happens, and we’re happy to offer refunds based on how much notice you give us:

Time Before Class Refund Amount
More than 30 days Full refund
15–30 days 50% refund
14 days or less No refund

Need to cancel last minute?
You can transfer your spot to a friend or family member. Just let us know at least 48 hours in advance.

💳 Refund Processing Time

Refunds will be processed within 14–30 days to your original payment method.